BUSN 191: Veterinary Office and Computer Skills (3 credits)Course Description
Veterinary Office and Computer Skills covers the support skills needed in a veterinary office. Because veterinary office skills are critical in the success or failure of a practice, this course will emphasize the following: client communication, public relations, ethical and legal procedures, bookkeeping functions, scheduling, records management, and telephone skills. Students will be introduced to one or more industry-standard veterinary software programs as well as word processing and spreadsheet software.(3 hours lecture)
Student Learning Outcomes
Upon completion of the course, the student will be able to:
- Contribute to a welcoming office environment that promotes accurate interactions with patients and clients.
- Work as a team member to deliver service in an ethical, compassionate manner, following the Veterinary Technician's Code of Ethics developed by the National Association of Veterinary Technicians Association Ethics Committee.
- Perform introductory office administrative duties to insure up-to-date filing and retrieval of documents, data entry, billing and receipts, and inventory.
- Demonstrate knowledge of an industry-standard veterinary software program.
- Demonstrate introductory skills for a word processing and spreadsheet program.
Degrees and Certificates
For transfer information within the UH system, visit the System Transfer page
Resources
Classes Offered
- Spring 2013 - R, 10:00am to 11:15am, Hale Pālanakila 122, Peggy Regentine - CRN: 62486
- Spring 2013 - W, 1:00pm to 2:15pm, Hale Pālanakila 122, Yuki Horikiri - CRN: 62357 - view syllabus
- Spring 2013 - T, 10:00am to 11:15am, Hale Pālanakila 122, Peggy Regentine - CRN: 62358
- Fall 2013 - MW, 1:00pm to 2:15pm, Hale Pālanakila 122, Yuki Horikiri - CRN: 64411
- Spring 2011 - TR, 1:30pm to 2:45pm, Hale No‘eau 123, Peggy Regentine - CRN: 61241 - view syllabus
- Fall 2011 - MW, 12:30pm to 1:45pm, Hale No‘eau 123, Peggy Regentine - CRN: 63183 - view syllabus
- Fall 2010 - TR, 1:30pm to 2:45pm, Hale No‘eau 123, Peggy Regentine - CRN: 60217 - view syllabus
- Spring 2010 - TR, 1:30pm to 2:45pm, Hale No‘eau 123, Peggy Regentine - CRN: 63333 - view syllabus
- Fall 2009 - W, 3:00pm to 5:30pm, Hale No‘eau 123, Peggy Regentine - CRN: 62287 - view syllabus